Diehl Tire Cares About Your PrivacyWhile every effort has been made to ensure the accuracy of the information displayed on this website, tire availability, specifications, pricing, promotions, and other product information are subject to change without notice. Product images may be representative and may not depict the exact tire, size, or specifications available.
Tire availability is subject to inventory and prior sale. Pricing displayed on the website may not include applicable taxes, installation, mounting, balancing, disposal fees, dealer fees, or other charges that may apply to an order or service.
Customers are responsible for selecting tires appropriate for their vehicle. Please contact the Dealer if you have questions regarding tire fitment, availability, pricing, installation, or your order.
This notice applies to information collected or submitted through diehltire.autogo.ai and its hosted pages.
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make regarding how your information is collected and used.
We make this Privacy Policy available on our website and at locations where personally identifiable information may be requested.
When you browse our website, request information, contact the Dealer, or place or inquire about a tire order, we may collect information such as:
Name
Mailing or billing address
Email address
Phone number
Preferred contact method
Vehicle year, make, model, trim, or other information necessary to determine appropriate tire fitment
Tire preferences, including tire size, brand, type, or quantity
Information regarding your tire inquiry or order
Information you voluntarily provide through forms or communications with the Dealer
We may also automatically collect certain information about your use of our website, including browser information, device information, pages visited, referring pages, approximate location, and interactions with website features.
Information you provide through forms or other communications
Information about your transactions or orders with us
Information provided by you through our website
Information generated through your use of or interaction with our website
We may use the information you provide to:
Respond to requests for information
Assist with tire selection and vehicle fitment
Process or facilitate tire orders
Communicate regarding product availability, pricing, orders, or services
Schedule or coordinate tire installation or related services, when applicable
Provide customer support
Improve our website, products, and customer experience
Maintain appropriate business and transaction records
Comply with applicable legal and regulatory requirements
We may use return email addresses and other contact information to respond to communications and provide information related to your inquiry, order, or relationship with the Dealer.
We may also use non-identifying and aggregate information to understand website traffic and improve the design, functionality, and performance of our website.
We may use Google Analytics, server-side tracking software, and similar technologies to understand visits, traffic sources, website interactions, time on site, and other usage information.
This information helps us understand how customers use the website and allows us to improve our online tire-shopping and ordering experience.
The Dealer may disclose personal information when reasonably necessary to fulfill an order, provide requested services, operate the website, or conduct business.
This information may include:
Contact information such as your name, address, email address, and telephone number
Information regarding your tire inquiry, order, or transaction
Vehicle information provided for tire fitment purposes
Information collected during your visit to the website, including information provided through online forms, cookies, and similar technologies
The Dealer may disclose information to service providers and other third parties that assist with functions such as:
Tire ordering and fulfillment
Payment or transaction processing
Tire installation or related services
Website hosting and technology services
Customer communications
Analytics
Marketing services
Business administration and recordkeeping
Compliance with legal, regulatory, or reporting requirements
Nonaffiliated third parties are companies that are not under common control or ownership of the Dealership.
We do not use or share personally identifiable information provided to us online for unrelated purposes except as described in this Privacy Policy, as permitted by law, or with appropriate notice or consent.
To help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we maintain physical, electronic, and managerial safeguards designed to protect the information we collect.
Protecting children's privacy is important to us. We do not knowingly collect or maintain personal information through our website from children under the age of 13, and our website is not directed toward children under 13.
The Dealer may use cookies and similar technologies when visitors access our website.
Cookies are small files stored on a user's device that can help provide a more convenient and customized browsing experience. Cookies may be used to remember preferences, understand website usage, support website functionality, and improve the customer experience.
Most browsers provide controls that allow users to block, delete, or receive notifications regarding cookies. If cookies are disabled, certain website features may not function as intended.
We may collect certain categories of information when you interact with our website or applications through the use of session replay and similar website analytics tools.
Session replay tools help us understand how visitors interact with our website so that we can identify technical issues, improve functionality, and enhance the customer experience.
These technologies may include features such as video-like playback of website interactions, error tracking, application performance monitoring, real-user monitoring, session timelines, and website performance measurement.
Depending on your interactions with our website—for example, when completing a contact or tire inquiry form—the information captured may include information you provide, such as your name, phone number, email address, mailing address, vehicle information, tire preferences, and other identifiers or information entered into website forms.
We may collect non-precise location information through analytics and similar technologies. This may include city-, state-, or country-level location information used to analyze website traffic, understand customer activity, and improve our services.
We do not use this functionality to intentionally collect precise geolocation information unless otherwise disclosed at the time of collection.
The Dealer may make blogs, forums, message boards, reviews, or similar public areas available to users.
Information voluntarily disclosed in these areas may become publicly available. Users should exercise caution when deciding whether to disclose personal information in public areas of the website.
Our website may contain links to websites or services operated by third-party vendors. We make reasonable efforts to work with legitimate and relevant providers; however, third-party websites and services are governed by their own privacy policies and practices.
The Dealer and Diehl Tire are not responsible for the privacy practices or content of third-party websites.
Depending on applicable law and the nature of the information involved, you may have choices regarding certain uses or disclosures of your personal information.
If you wish to ask a question about your information, update information you have provided, or exercise an available privacy choice, please contact Diehl Tire through the website's contact form.
We restrict access to nonpublic personal information to individuals and service providers who reasonably need access to that information to provide products or services, fulfill tire orders, operate our website, or perform legitimate business functions.
We maintain physical, electronic, and procedural safeguards designed to protect nonpublic personal information.
We reserve the right to modify or supplement this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or other circumstances.
When material changes are made, the revised Privacy Policy will be posted on this website with an updated effective date.